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Source: http://www.planetfeedback.com/rebath/overall+experience/bathroom+on+the+cheap+with+rebath/324344
May 3, 2010 - content has not been altered.


Bathroom on the cheap with Rebath

Posted Wed March 10, 2010 12:00 pm, by john h. written to Rebath

On 12/09/09 ReBath of Twin Cities completed a tub to shower remodeling of our bathroom; I couldn't more unhappy with their performance. or a price tag of $5,554 it is disastrous!

Andy, the local franchise owner made sure to pick up the shallowest pedestal sink and the smallest toilet in the hardware store inventory. Every time I brush my teeth I have to be extra careful that when I rinse the toothbrush it doesn't touch the sink; it is that shallow. The same goes for the toilet. I have never seen a toilet this small. After taking 3 days instead of one, as advertised the shower base leaks somewhere, damaging hardwood floor of the bedroom. There problems with caulking smudges and improper sealing around the sink's drain. The installer of the shower did not follow the sketch of the salesman and installed the handlebar in the most awkward place possible. He said that I would have a place for hanging up the towel. But I already have a chrome towel hanger which he failed to notice. When I called up Andy to complain, he twisted everything out and gave me a bunch of halftruths and lies. Years ago the Simek family introduce Minnesota to " no name steak". Andy introduced me to "no brand sink and toilet". The Simeks were proud and popular with their product, Andy cannot say the same!

same. When I asked where is the brand, he replied it is usually at the base of the toilet. But in my case there is only an ASME compliance number both at the base of the toilet and the side of the sink. As if Andy did not know that; he was the one who picked it up from the hardware store!

First and foremost I would know where the water in the bedroom is coming from, and Rebath must fix it to avoid further damage to the hardwood floor.

Second, I would like Rebath to replace shallow sink with a deeper one. Also the handlebar must go; it is a duplication!

I also need Rebath to install a handheld flexible showerhead, to be able to mop the floor. Andy had told me that for that to happen I would have to pay extra on top of the $5,554 I already paid. That I would have to pay for them to bring all the equipment out again!

I feel that I've already paid through the nose,

no wonder, when one Googles Rebath, right away the complaint come up. I also demand an adjustment for the trauma.

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ReBath In General Sucks!

Click Here for a list of ReBath Store Locations. We can't say that other offices are as pathetic as ReBath of Colorado Springs and the sites listed in the complaints but we sure do wonder. Based upon the attitude of Re-Bath Corporate, we would expect they all are as incompetent as Re-Bath Colorado Springs. Possibly worse. But we don't know. Use them at your own risk.

 

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