May 9, 2009 - content has not been altered.
Rebath screwed up order, no discount, covered big mistake Apr 1, 2009
Discovered Rebath at Puyallup Fair. Had a consultation, paid 50% down payment, didn't get bathtub until almost a year later even though we were told we'd get it in three months. When they finally came to install the bathtub, they asked us to sign the paperwork that everything looked okay, and asked for rest of payment. Two hours later when we went back in the bathroom, we discovered that the woman explaining everything stood right over a spot where they took a chunk out of our new linoleum floor to cover up the damage they did with her foot.
They ruined our floor, AND we didn't even get a discount for waiting more than the three months promised. This place is a total disaster! Nobody cares about you as a customer and consumer. Everyone we dealt with was very nonchalant about everything, like they didn't even care.
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