Hadn't come in? But they come from Lowe's Hardeware? All they had to do was go pick them up. After all, Dave Fleming, President of ReBath of Colorado Springs, specifically told us several times that "We only provide what is standard thru Lowes,. What was the real problem? You got it! They were lying to us! The old "blame on the supplier" routine to cover up your ineptness. We believed them, at the time.
Lie, lie, lie. That seems to be the pattern we were getting from ReBath of Colorado Springs.